Bank of China responds to the incident of crude oil: do its utmost to protect the legitimate rights and interests of customers

Bank of China responds to the incident of crude oil: do its utmost to protect the legitimate rights and interests of customers
Sauna Night News On the evening of April 24, the Bank of China stated in a statement on the status of the “Crude Oil Bao” product that the bank launched the “Crude Oil Bao” product in January 2018 to provide domestic individual customers with links to overseas crude oil futuresTrading services.Among them, the US crude oil variety is linked to the first contract of Texas Light Crude Oil (WTI) futures on the Chicago Mercantile Exchange (CME).The Bank of China stated that since the beginning of this year, international crude oil prices have fluctuated and investor transactions have resumed.Since April 6, the Bank of China has provided targeted risk warnings to customers of “Crude Oil” through SMS, phone, public account, official Weibo and other channels, especially after April 15th.risk warning.April 20 is the current settlement date of “Crude Oil” US crude oil products. About 46% of BOC customers take the initiative to liquidate and leave the market, and about 54% of BOC customers shift their positions or gradually roll over treatment (both long and short).Regarding the issue of the “crude oil treasure” product linked to the negative settlement price of the WTI May contract, the Bank of China said that it will continue to communicate with relevant market institutions to negotiate on the abnormal performance of the market on April 20.BOC will continue to do its utmost to safeguard the interests of customers, and will keep in touch with customers in the future on the progress.The Bank of China also stated in its statement that it was deeply disturbed by the loss of customers’ investments in crude oil products under the global spread of the epidemic and fluctuations in the crude oil market.We have been actively listening to everyone’s voice and market share, comprehensively reviewing product design, risk management and control shifts and processes, undertaking the due responsibilities under the legal framework, working together with customers, and doing our best to protect customers’ legitimate rights and interests.Sao Yee Editor Zhao Ze

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